Welcome to this website. This website is operated by COACH ARTS LLC (hereinafter referred to as “we” or “the Company”). We primarily offer online sales of products related to painting and creative arts. By accessing, browsing, or purchasing products from this website, you acknowledge that you have read, understood, and agreed to be bound by these Terms and Conditions.
- Acceptance of Terms
By accessing, browsing, or using this website, or by purchasing products through it, you agree to comply with these Terms and Conditions and any other relevant policies published on the site.
If you do not agree to any part of these terms, please discontinue use of this website.
- Product Information
We make reasonable efforts to ensure the accuracy of product names, descriptions, dimensions, materials, images, and other information displayed on the website.
Due to variations in display devices, screen settings, lighting conditions, and actual production batches, the actual color or appearance of products may differ from the website images within a reasonable range.
We reserve the right to adjust product information based on inventory, product updates, or business requirements.
- Payment Terms
Products sold on this website are available for one-time purchase. Unless explicitly stated otherwise on the product page, we do not offer automatic renewals or recurring subscription services.
Once you submit your order and complete payment at checkout, a charge is incurred only for that specific order. We will not make subsequent recurring charges to your payment method without your express authorization.
At checkout, the website will display the product price, applicable taxes, shipping fees, and the total order amount. Upon successful submission and payment, we will process the order based on the provided information.
This website may accept credit cards, debit cards, and other payment methods displayed at checkout. Some payment transactions may be processed by third-party payment service providers.
In the event of payment failure, unauthorized transactions, obvious pricing errors, or other order anomalies, we may delay processing the order to verify the details.
- Order Confirmation and Cancellation
You may receive an order confirmation after completing your payment.
Order confirmation does not obligate us to accept orders containing obvious errors or anomalies. We reserve the right to cancel orders due to insufficient stock, obvious errors in product information, inability to verify payment, or other reasonable circumstances, and will handle any payments made in accordance with applicable policies.
If you wish to cancel an order, you must submit a request before the order enters the processing or shipping stage. Once an order has entered the processing, packaging, or shipping stage, it may not be possible to cancel it directly.
- Intellectual Property
This website and its content, in whole or in part—including but not limited to:
Website name and brand identity;
Website text and product descriptions;
Website page design;
Original images, graphics, and visual content;
Trademarks, logos, and commercial identifiers;
Page layout and website structure;
Other original content within the website;
—are the intellectual property of COACH ARTS LLC or the relevant legal rights holders and are protected by the intellectual property laws of the United States and other applicable countries or regions.
Unless you have obtained express written authorization from us or the relevant rights holders, you may not copy, modify, reproduce, distribute, publicly display, sell, license, create derivative works from, or commercially use the protected content of this website.
Purchasing products from this website does not grant you ownership of or a license to use any trademarks, images, text, designs, or other intellectual property associated with the website.
- User Content
If the website allows users to submit reviews, feedback, images, or other content, you must ensure that the submitted content does not infringe upon the copyright, trademark rights, privacy rights, or other legal rights of any third party.
By submitting content, you confirm that you possess the necessary legal rights and authorize us to use the relevant content to the extent reasonably necessary for the operation, promotion, and improvement of the website’s services.
We reserve the right to remove user content that does not comply with requirements, in accordance with the law or these terms.
- Acceptable Use
You may lawfully access and use this website to browse products, obtain product information, make legitimate purchases, and utilize the standard functions provided by the website.
You agree to:
Comply with applicable federal, state, and local laws and regulations;
Provide truthful and accurate order and account information;
Use the website solely for lawful purposes;
Refrain from interfering with the normal operation of the website;
Refrain from unauthorized access to website systems or other users’ accounts;
Refrain from attempting to obtain personal or order information that does not belong to you;
Refrain from using payment functions in a fraudulent or misleading manner.
8. Prohibited Conduct
When using this website, you must not:
engage in any illegal or fraudulent activity;
use a false identity or false information to conduct transactions;
access, scan, or attack the website’s servers without authorization;
attempt to bypass the website’s security measures;
upload viruses, malware, or other destructive programs;
interfere with the normal operation of the website’s servers, networks, or databases;
scrape, copy, or bulk-collect website content for unauthorized commercial purposes;
infringe upon the intellectual property rights of us or third parties;
post illegal, fraudulent, harassing, defamatory, or otherwise inappropriate content;
use the website for unauthorized advertising, promotion, or spamming activities;
access the website excessively via automated programs, bots, or other means;
use the website in any manner that could harm the interests of the website, the company, or other users.
- Violations and Consequences
If we determine that a user has violated these terms, engaged in fraud, compromised website security, or committed other prohibited acts, we may take the following measures depending on the circumstances:
issue a warning to the user;
restrict or suspend access to the website;
suspend or cancel relevant orders;
cancel or restrict account access;
remove content that violates the rules;
refuse future transactions;
pursue liability to the extent permitted by law;
report suspected illegal activities to relevant law enforcement agencies or other competent authorities.
In cases of suspected fraud, unauthorized payment, or other illegal activities, we may retain relevant records and cooperate with investigations to the extent permitted by law.
- Refunds and Returns
Product returns and refunds will be handled in accordance with the refund and return policy published on this website.
If a product meets the applicable return criteria, the customer may submit a return request in accordance with the relevant policy. These terms do not limit or exclude any mandatory consumer rights provided by law.
- Shipping and Delivery
We will arrange for the delivery of products based on the order information and the delivery address provided. Actual delivery times may be affected by logistics routes, weather, holidays, peak shipping periods, local delivery conditions, or other uncontrollable factors.
It is the customer’s responsibility to ensure that the recipient’s name, address, postal code, and other delivery information provided in the order are accurate and complete.
12. Limitation of Liability
To the maximum extent permitted by applicable law, we shall not be liable for any indirect, incidental, special, ancillary, or consequential losses arising from:
temporary inaccessibility of the website;
interruption of network connections;
failure of third-party payment services;
delays in third-party logistics services;
force majeure events;
user violation of these Terms;
improper use of products by the user;
other events beyond our reasonable control.
This website and its content are provided to the extent permitted by applicable law. We make reasonable efforts to maintain the accuracy of website information and the stability of services, but we do not guarantee that the website will always be error-free, uninterrupted, or completely free of technical glitches.
Nothing in these Terms limits liability that cannot be legally excluded or limited under applicable law.
- Dispute Resolution
In the event of a dispute between you and us regarding this website, products, orders, payments, or these Terms, both parties shall first attempt to resolve the matter through friendly consultation.
If the dispute cannot be resolved through consultation, and to the extent permitted by applicable law, the parties may consider resolution via mediation, arbitration, or litigation in a court of competent jurisdiction.
Any method of dispute resolution shall comply with applicable consumer protection laws and other non-excludable statutory rights.
- Governing Law
These Terms and any disputes arising from the use of this website or the purchase of products shall be governed by and construed in accordance with the laws of the State of California, USA, without prejudice to any non-waivable or non-excludable consumer protection rights you may enjoy under the laws of your jurisdiction.
If any provision of these Terms conflicts with applicable law, the mandatory provisions of applicable law shall prevail, and the remaining provisions shall remain in full force and effect.
- Severability
If any provision of these Terms is held by a court of competent jurisdiction or a competent authority to be invalid, illegal, or unenforceable, such provision shall be interpreted or adjusted to the maximum extent permitted by law, and the remaining provisions shall remain in full force and effect.
- Updates to Terms
We may update these Terms and Conditions in response to business changes, adjustments to website functionality, changes in products or services, or updates to applicable laws and regulations.
Updated terms will be posted on the website, with a new effective date indicated where applicable. Your continued use of the website following the update constitutes your acceptance of the updated terms, except where otherwise provided by law.